Don't Let Your Utility Bill Refunds Expire!
There is a State and utility statute of limitations, so don’t risk letting your refunds expire and have our team perform a utility bill audit
Most Frequently Asked Questions About Utility Bill Audits & Refunds
Why can’t my AP Dept. do this?
Utility and telecom charges are coded into several different languages specific to the industry. Therefore, it is virtually impossible to review the bills for accuracy unless the auditor is trained in the field. Only trained utility specialist who understand how to decode and translate utility billing language will effectively audit the bills for accuracy and communicate to utility provider to correct the errors.
What are the utilities covered
Electric, Water/sewer, Natural Gas, Telecommunications, Trash/Refuse, Cellular
Who sends me the refunds
The utility companies send the check directly to you.
What happens if you don’t find anything?
We are paid a portion of the fee.
Who is eligible to have a utility audit performed?
Any commercial business, non-profit, municipality, or facility that has been billed a utility expense for at least 1 year.
How much to I pay you if you don’t find anything?
If we find nothing, you pay nothing
If errors are found not in my favor, will they be reported?
No. We will not report any errors found that have the potential to increase your utility expenses. We will notify the client of these errors, however, we strictly audit to benefit the client.
If errors are found not in my favor, will they be reported?
No. We will not report any errors found that have the potential to increase your utility expenses. We will notify the client of these errors, however, we strictly audit to benefit the client.
How do I know if I have been overcharged or have errors?
Over 80% of invoice audits performed have at least had overcharges and errors. The only way to know if you have been overcharged or your bills contain errors, is to perform an audit by utility specialists for the overcharges.
What is the difference between Recovery and Reduction
Recovery:
Overcharges on utility expenses due to calculation error and discrepancies billed by the provider. Remove these errors and overcharges within the utility invoices. We will then have the providers refund to you the errors and create uncontested reduction on your monthly bills by removing the unnecessary charges.
Reduction:
The auditor will continue for a period of 24 month after the actual recovery. This monitoring will include: Verify tariffs have been accurately applied to the invoice, analyze past usage history for meter discrepancies, Validate the meter constants used in the billing procedures, correct any recurring telecom charges, transmission fees are correct, erroneous charges
Are there any obligations to have an audit performed?
Recovery:
Overcharges on utility expenses due to calculation error and discrepancies billed by the provider. Remove these errors and overcharges within the utility invoices. We will then have the providers refund to you the errors and create uncontested reduction on your monthly bills by removing the unnecessary charges.
Reduction:
The auditor will continue for a period of 24 month after the actual recovery. This monitoring will include: Verify tariffs have been accurately applied to the invoice, analyze past usage history for meter discrepancies, Validate the meter constants used in the billing procedures, correct any recurring telecom charges, transmission fees are correct, erroneous charges